Signavio GmbH

BPA at T-Systems MMS

Process excellence at T-Systems MMS
Process excellence at T-Systems MMS

Find out how T-Systems MMS established continuous process improvement by getting everybody involved.

The BPM project at T-Systems MMS (the company provides Internet based services to medium-sized and large companies) was awarded the first German PEX Innovation Award 2013 in the field of Process Excellence for its Process-oriented Management System (PoMS) program.

Continuous process improvement

This continuous improvement program at T-Systems MMS aims primarily at providing consistent support to all employees in their daily business. More than 1,400 T-Systems MMS employees are using Signavio on a daily basis.

All of T-Systems MMS process models describing the activities of the business are easily accessed via the company’s intranet using a web-based Collaboration Portal powered by Signavio. Due to its focus on continuous process improvement and the strong acceptance of Signavio by its employees, T-Systems MMS staff members can now quickly identify bottlenecks and remove them. Not surprisingly, the company also won the Great Place to Work 2013 – Best Companies in IT award. Involving everyone in process improvement not only helps increase operational efficiency, it also helps to increase job satisfaction!

Try it yourself

Find out how Signavio can support your process analysis and improvement initiatives by registering for your free 30 day trial account at

Your fellow employees will thank you!

Continuous Process Improvement at T-Systems MMS:

  • Providing support to all employees in their daily business
  • Collaboration Portal connected to T-Systems MMS Intranet
  • Identification and removal of bottlenecks
  • More than 1,400 Signavio users
… By integrating all employees in process design, we were able to enhance and speed … Sherwin Towfighian, T-Systems Multimedia Solutions GmbH
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